Job Title: HVAC Team Lead
About Us:
Standard Air Conditioning Co. is a leading provider of HVAC services in Knoxville, TN. We pride ourselves on delivering high-quality solutions and fostering a supportive working environment.
Salary:$75,000 - $85,000 per year
Job Description:
The Call-By-Call Manager will be responsible for ensuring service technicians are set up for success, reviewing schedules, and confirming they're prepared to deliver the 12 Steps to the Ultimate Client Experience on every call.
Responsibilities:
• Coach and train technicians on presenting options to customers.
• Monitor the service department's performance, tracking metrics and analyzing the P&L to ensure profitability and efficiency.
• Troubleshoot challenges, celebrate wins, or strategize improvements.
Requirements:
• 5+ years of HVAC experience.
• Ability to lift up to 50 lbs.
• Valid driver's license with a clean driving record.
• 5+ years of leadership experience (preferred).
