We are seeking an experienced CUSTOMER ADVOCATE FOR HVAC SOLUTIONS to join our Johnson Controls team. In this role, you will be responsible for providing exceptional customer service, resolving complex issues, and driving business growth through strategic partnerships.
About the Role:
• Provide expert-level support to customers, addressing their needs and concerns with empathy and professionalism.
• Develop and maintain strong relationships with customers, identifying opportunities to upsell and cross-sell products and services.
• Collaborate with internal teams to ensure seamless execution of customer requests and feedback.
• Stay up-to-date on industry trends and competitor activity, making recommendations for process improvements and innovation.
Requirements:
• [Estimated Salary: $52,000 - $70,000 per year] annual salary based on experience and qualifications.
• Minimum 2 years of experience in a customer-facing role, preferably in the HVAC industry.
• Proven ability to build strong relationships with customers and drive business growth.
What We Offer:
• A dynamic and supportive work environment.
• Ongoing training and development opportunities.
• The chance to make a lasting impact on the success of our customers.
