Job Title: HVAC Dispatcher
We are seeking a highly organized and customer-focused individual to manage dispatching duties, process invoices, and receive payments for our small HVAC company.
The ideal candidate will thrive in a dynamic environment, possess excellent communication skills, and have experience in scheduling, data entry, and customer service.
Responsibilities:
• Answer phones and schedule service requests in an efficient manner.
• Dispatch service technicians to customer locations while ensuring timely completion of tasks.
• Handle customer inquiries related to service calls, appointments, and estimated time of arrivals.
• Prepare and issue accurate service invoices, as well as manage customer billing.
• Process and record payments, following up on outstanding balances in a timely fashion.
• Maintain accurate documentation and records of service calls and financial transactions.
Requirements:
• High school diploma or equivalent.
• Prior experience as a Dispatcher or in a similar role.
• Excellent typing and data entry skills.
• Strong verbal and written communication skills.
• Highly organized with the ability to multitask and prioritize projects efficiently.
• Ability to work well under pressure and meet deadlines.
Benefits:
• Bonus based on performance.
• Competitive salary.
• Health insurance.
• Opportunity for advancement.
• Paid time off.
$50,000 - $65,000 per year
