The estimated annual salary for this position is $90,000-$130,000.
Company Overview
R.J. Kielty Plumbing, Heating and Cooling is a reputable plumbing, heating, and cooling services provider in Orlando, Florida. Our company values exceptional customer service, integrity, and innovation.
Job Description
We are seeking a seasoned HVAC Service Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the service department, driving business growth, and ensuring exceptional customer satisfaction.
Key Responsibilities
• Manage Customer Relationships: Build strong relationships with customers, respond to complaints, and resolve issues promptly.
• Drive Business Growth: Develop and implement strategies to grow the HVAC service department in Orlando, focusing on market expansion and customer acquisition.
• Lead the Service Team: Hire, train, and supervise a team of skilled technicians, ensuring they have the necessary tools and resources to excel in their roles.
• Optimize Operations: Streamline dispatch operations, build an on-call schedule, and optimize service delivery to meet customer needs.
• Develop Employees: Train employees for efficiency, manage employee files, and conduct regular performance evaluations.
• Maintain Quality Standards: Supervise service jobs to ensure quality and pricing standards are met, and address any quality control issues promptly.
• Manage Finances: Process invoices, check purchasing prices, and schedule tech meetings to ensure efficient financial management.
Benefits and Requirements
This senior-level position comes with a competitive estimated annual salary range of $90,000-$130,000, along with benefits such as advancement opportunities, 401k, financial planning, quarterly bonuses, vacation, holiday, health, vision, dental, supplemental insurances, employee referral program, company-paid life insurance, and a company vehicle. To succeed in this role, you should possess excellent leadership, communication, and problem-solving skills. A degree in a related field or equivalent experience is required.
