Job Summary
We are seeking an experienced Home Service Dispatcher to join our team at Signature Plumbing, Heating & Air Conditioning. This is a full-time position with a competitive salary of $40,000 - $60,000 per year, depending on experience.
About the Role
The successful candidate will be responsible for coordinating home service requests, managing customer communication, and ensuring efficient dispatch operations. A strong understanding of Service Titan software is essential for this role.
Key Responsibilities
• Coordinate home service requests from customers
• Manage customer communication via phone and email
• Maintain accurate records of customer interactions and dispatch history
• Collaborate with technicians to ensure timely and efficient job completion
Requirements
• 2+ years of experience in home service dispatching
• Strong knowledge of Service Titan software
• Excellent communication and organizational skills
• Able to work in a fast-paced environment
