Johnson Controls is seeking a highly skilled HVAC Customer Service Professional to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring timely resolutions to customer inquiries.
About the Role:
• Process orders and respond to customer inquiries in a prompt and professional manner.
• Serve as the primary point of contact between customers and internal departments.
• Process changes orders, credits, and product return authorizations with accuracy and efficiency.
• Analyze customer order reports to proactively identify and resolve potential issues.
What You Will Need:
• A minimum of [Estimated Salary: $45,000 - $60,000 per year] salary based on experience and qualifications.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The opportunity to make a real difference in the lives of our customers.
