Job Overview
We are seeking an experienced Inside Sales Engineer - HVAC to join our team at Hoffman & Hoffman Inc. As a key member of our sales team, you will be responsible for providing excellent customer service, understanding customer needs, and selecting the most suitable equipment based on project requirements.
Key Responsibilities:
• Collaborate with the sales team to understand customer requirements and promote the sale of company products.
• Confer with customers and sales engineers to assess HVAC equipment needs and determine system requirements.
• Maintain detailed records and project notes on plan development and selection.
• Complete take-off and technical selections of HVAC equipment from building plans.
• Work with the team to develop project proposals based on customer requests or information.
• Assemble and review technical documents for primary and supporting project submittal packages.
• Review and run quality assurance checks on orders prior to submission via online software or typed purchase orders.
• Complete internal sales order documentation.
• Review manufacturer acknowledgments to ensure correct equipment is listed and correctly priced according to customer order.
• Provide weekly shipping and status updates to customers with open orders.
• Attend industry education events, workshops, and manufacturer update briefings on current trends and new equipment information.
• Maintain detailed revision control notes on all project selections, pricing, and proposals.
• Provide technical install support to installing contractors and end users.
• Coordinate responses to inquiries with factory application and technical support engineers.
Requirements:
• Bachelor of Science Degree in engineering or 2-4 years of work experience in the industry.
• Knowledge of commercial/industrial HVAC equipment and experience reading construction plans and engineering specifications is preferred but not required.
• Strong software skills are essential as all manufacturer's selection software and pricing is software-based.
• Required to complete work accurately and thoroughly.
• Estimated salary: $70,000 - $90,000 per year, depending on location and experience.
