Heating and Cooling Operations Manager
Bellows Plumbing, Heating, Cooling & Electrical is committed to providing exceptional services in the Bay Area, with over 30 years of experience in the plumbing and HVAC industries.
We are looking for a seasoned operations manager to lead our HVAC service team, focusing on delivering top-notch results and outstanding customer experiences.
The ideal candidate will have a proven track record of managing teams, coupled with a deep understanding of the flat rate system and its applications.
Key Responsibilities:
• Manage and direct the service team, ensuring seamless day-to-day operations.
• Foster a culture of continuous improvement, emphasizing employee growth and development.
• Collaborate with field staff to enhance sales skills and increase productivity.
• Optimize dispatch processes to guarantee efficient allocation of resources.
• Proactively address customer concerns, maintaining high levels of satisfaction.
Requirements:
• Extensive experience in technical HVAC management.
• Prior experience overseeing employees and leading teams.
• A history of consistently meeting or surpassing sales targets.
• Ability to navigate dynamic environments and adjust to changing circumstances.
• Excellent communication and interpersonal skills.
• A strong work ethic and a spotless driving record.
What We Offer:
• A salary commensurate with experience, estimated at $95,000 - $125,000 per year.
• A comprehensive benefits package, including medical, dental, and 401K matching.
• Ongoing training and development opportunities.
• A family-friendly schedule and positive work environment.
