United Plumbing is looking for a dependable self-starter to meet with current and potential customers to evaluate their homes and present options for new or replacement HVAC & plumbing systems. The ideal candidate should possess exceptional customer service and sales skills. The bright, assertive professional we select will act as a residential sales representative for new and existing customers. Training will be provided.
Responsibilities
Meet with homeowners and provide estimates based on homeowner wants and needs
Provide written options to every customer and explain the options fully to their satisfaction
Meet and/or exceed budgeted sales goals through top performance and commitment
Communicate proper operation and owner's maintenance of the installed equipment to the homeowner
Be available to answer related questions as to operation, features, and functions to the homeowner; before and after the sale.
Perform all required documentation for each installation; ensure all required paper work is signed by client, and collect payments and/or financing agreements as needed
Work closely with Service technicians & in-house permit coordinators, management/supervisors, and any others necessary to provide timely and accurate system replacement sales estimates for clients
Continually expand knowledge of current HVAC & Plumbing standards, products, and home construction
Maintain professional conduct and appearance in all working conditions
Follow-up on all pre-set qualified leads and document activity and results
Job Requirements
Two or more years of proven success in sales (outside sales preferred)
Strong sales, follow-up, closing and organizational skills.
Possessing excellent oral and written communication skills, with the ability to sell to a wide range of residential customers.
Valid and clean state driver's license
A mind that is open to new ideas, methods, and perspectives
Closing skills
Ability to climb into and through attics and crawl spaces to determine customer needs
Able to work a full-time schedule, with the flexibility to meet with clients during normal business hours as well as nights and
weekends (subgect for discussion).
Able to visit the San Jose office on a daily basis, prioritizing operational needs for meetings and adherence to reporting requirements.
Previous HVAC, plumbing, or sales experience a plus but not required
Ability and/or experience to use desktop and mobile devices and applications
What do we expect from you in the short-term?
Turn around ability to travel within Bay Area and complete 70-80 visits per month
Basic understanding of HVAC and plumbing systems with ability to explain complex systems in simple terms to non-technical clients.
Growing conversion rate
What do we expect from you in the long-term?
Adherence to the set KPI goals
Continuously enhance your knowledge of HVAC and plumbing systems.
Growing conversion rate starting at 60% and improving over time.
Why join our team?
Receive on-the-job training and ongoing skill development in both technical and sales aspects.
Highly competitive base plus commission compensation with potential to earn over $120K!
Year-round work in plumbing (no slow season) & HVAC (seasonal, spring-summer)
Plenty of advancement opportunities
