Your Impact
As a Field Service Technician, you will play a critical role in ensuring the successful operation of our clients' equipment and facilities.
You will be accountable for meeting customer demands by providing efficient, responsive, and accurate field service and technical support.
This includes maintaining all technical information, reporting product failure trends, and properly documenting all interactions.
Additionally, you will be expected to showcase strong customer communication and satisfaction skills, maintain the performance of assigned machines, and facilitate performance that helps achieve overall metric targets.