Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
The Opportunity:
As a Senior Account Manager, you will be responsible for creating a strategy to develop and/or support wholesale distribution targets in the Western U.S territory. This includes the development of key relationships with distributor personnel, contractors, and local industry association staff throughout the territory. You will also be working with the Distribution Manager and our distributor partners in the areas of sales, marketing, advertising, and training. In addition, you will participate in industry events and associations, and other duties related to the sale of our products as needed. You will be able to relate and communicate at multiple levels of the HVAC distribution channel and contractor business.
As the Sr. Account Manager, you will:
• Manage the identification, recruitment and continued development of the LG Pro Dealer program.
• Utilize your presentation skills to facilitate training for contractors, distributors, and various trade personnel.
• Support the sales plan in the assigned territory through execution of KPI's related to contractor development, distributor support and sales.
• Create sales plans to plan for overall revenue and unit targets, as well as individual product category targets.
• Participate in the design and execution of the go to market strategy with regular and periodic tracking and reporting.
• Provide regular and timely observation of pipeline trends with corrective actions and reporting.
• Support product forecast accuracy and align with Product Management.
• Manage channel and LG inventory levels for optimization.
• Liaise with internal groups to optimize marketing dollars and activities for maximum brand exposure and growth.
• Manage administrative tasks with support from Inside Sales team.
Additionally, you will:
• Leverage your business and technical acumen in order to understand the customer's business for each of the assigned accounts, provide industry input in order to develop the LG value proposition.
• Cultivate large commercial initiatives of both a complex and strategic importance.
• Collaborate with internal stakeholders, including functional experts/subject matter experts, energy, operational, engineering, technical, financial, and legal support when necessary on all aspects of strategy, planning, developing, executing and growing LG's business.
• Develop a strong strategic grasp of the market in order to provide actionable competitor intelligence to the team on a regular basis.
• Provide exceptional customer relationships by educating customers on LG products, monitoring and reviewing customer performance for sales optimization, ensuring two-way communication and managing operational excellence.
• Represent LG at industry events building on our brand reputation to deepen existing relationships while building new ones.
Qualifications:
• Bachelor's degree +5 years of sales experience (or equivalent experience) with a proven track record of results.
• Experience leading and managing manufacturer rep. firms, distributor territory managers.
• Proficient at time management and managing multi-state territory.
• Familiarity within the HVAC industry with preferred experience in residential/light commercial Inverter Heat Pump units, wholesale channels and dealer networks.
• Strong relationship building, outstanding communications skills, solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L.
• Ability to utilize interpersonal and communication skills effectively when interacting with a diverse background of people.
• Apply intermediate PowerPoint/Excel/Word and other Microsoft Office products to complete daily activities.
• Willingness to travel up to 60-70% of the time.
• Utilize public-speaking skills to present to internal and external stakeholders.
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