Job Title
Residential HVAC Service Manager
About Us
TemperaturePro is a premier HVAC service provider in the United States, offering top-tier heating, ventilation, and air conditioning services to our residential clients. We prioritize creating a work environment that fosters growth, innovation, and teamwork.
Job Summary
We are seeking a highly skilled HVAC Service Manager to lead our residential service team. The successful candidate will be instrumental in creating and maintaining our reputation for high-quality service and customer satisfaction.
Key Responsibilities
• Lead the HVAC service team in daily operations, ensuring efficiency and effectiveness.
• Diagnostics and resolution of complex residential HVAC system issues.
• Present service options and recommendations to customers effectively.
• Inventory management for ready availability of parts and equipment.
• Train and guide service technicians in HVAC technology and customer service excellence.
• Uphold safety standards and company policies.
• Develop strategies to boost service efficiency and elevate customer satisfaction.
• Address customer inquiries and service-related issues swiftly.
• Collaborate with departments for cohesive service delivery.
• Manage budgets for the service department.
Requirements
• Demonstrated experience as an HVAC Service Manager or similar leadership role.
• Comprehensive knowledge of residential HVAC systems.
• Excellent customer service and communication skills.
• Proficiency in inventory management.
• Strong diagnostic and problem-solving skills.
• Effective presentation of service options to customers.
• Leadership capabilities with a focus on team development.
• Familiarity with HVAC industry safety standards and regulations.
• Ability to multitask in a dynamic work environment.
• Relevant HVAC certifications (e.g., EPA certification).
Benefits
• Competitive salary: $72,000 - $120,000 per year.
• Opportunities for professional and personal growth.
• A positive, dynamic, and team-oriented work culture.
• Continuous training in state-of-the-art HVAC technologies and customer service methodologies.
