Exciting Opportunity at Temperature Pro - St. Petersburg
Position Overview:
Temperature Pro is seeking an experienced HVAC Service Manager to spearhead our residential HVAC service team. As a key leader, you will be responsible for driving operational efficiency, enhancing customer satisfaction, and fostering a positive work environment.
Main Responsibilities:
• Leverage your expertise to optimize daily operations, guaranteeing high-quality results.
• Analyze and resolve complex residential HVAC system issues with precision.
• Craft compelling communication and present service options to customers, exceeding their expectations.
• Effectively manage inventory to ensure seamless part and equipment availability.
• Develop and guide service technicians, sharpening their skills in HVAC technology and customer service excellence.
• Ensure strict adherence to safety standards and company policies.
• Promote initiatives to boost service efficiency and heighten customer satisfaction.
• Rapidly address and resolve customer inquiries and service-related issues.
• Collaborate with various departments for cohesive service delivery.
• Manage budgets for the service department.
Essential Qualifications:
• Proven experience as an HVAC Service Manager or in a similar leadership role.
• In-depth knowledge of residential HVAC systems.
• Outstanding customer service and communication skills.
• Inventory management proficiency.
• Superior diagnostic and problem-solving skills.
• Effective presentation of service options to customers.
• Strong leadership capabilities with a focus on team development.
• Familiarity with HVAC industry safety standards and regulations.
• Ability to multitask in a dynamic work environment.
• Relevant HVAC certifications (e.g., EPA certification).
What We Offer:
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development.
• Positive and dynamic work culture.
• Continuous training in cutting-edge HVAC technologies and customer service methodologies.
