Job Overview
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We are seeking a highly skilled and reliable individual to join our team as a Senior Field Service Technician. As a key member of our service delivery team, you will play a vital role in maintaining strong relationships with our customers and ensuring seamless service operations.
">">About the Role
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• Maintain and develop strong client and customer relationships through effective communication and exceptional service delivery."">
• Deliver products, provide technical support, and perform routine maintenance on amusement machines and ATMs across assigned territories."">
• Travel frequently between establishments, expanding your professional networks, and developing your technical expertise."">
"">Key Responsibilities
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• Respond to service calls, resolve customer issues, and support management in maintaining high-quality customer service within the region."">
• Maintain accurate inventory levels and product distribution over assigned territories."">
• Perform product rotation in amusement machines, troubleshoot malfunctions, and assist with scheduling repairs and replacements."">
• Electronically document work performed, complete necessary documentation, and reconcile collections accurately."">
• Collaborate with colleagues to achieve operational efficiency and meet business objectives."">
"">Requirements
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• Excellent verbal and written communication skills, with great attention to detail and analytical thinking."">
• Ability to remain professional in challenging situations and maintain confidentiality when required."">
• Demonstrated ability to multitask, prioritize tasks, and manage time effectively to meet deadlines."">
• Valid driver's license with a good driving record and background check required."">
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$45,000 - $60,000 per year
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