Joe Warren & Sons Co., Inc. is a dynamic force in commercial refrigeration and food equipment services across New England.
Compensation
Total compensation ranges from $60,000 to $115,000 per year based on experience.
We offer a competitive 401(k) plan with a 4% safe harbor match and comprehensive health benefits, including medical, dental, vision, and HSA options.
As an Industrial Refrigeration Technician at Joe Warren & Sons Co., Inc., you will be responsible for traveling to client sites to diagnose and repair refrigeration and ice machine equipment.
Responsibilities
• Diagnose and repair refrigeration and ice machine equipment
• Ensure clear and accurate paperwork for all customer services
• Coordinate with the Parts Department for precise parts identification and ordering
• Install ordered parts in a timely and professional manner
• Maintain a tidy service truck and organized inventory of parts and tools
• Engage with manufacturers, sales reps, dealers, and customers
• Identify service challenges, gather data, and formulate effective solutions
• Collaborate with manufacturers for equipment diagnosis when required
• Offer top-tier service and clearly communicate service requirements to customers
Qualifications
• EPA certification and a strong emphasis on safety
• Ability to climb stairs and ladders
• Adept at multitasking and adapting to varying tasks
• Emphasis on customer understanding and satisfaction
• High school diploma or GED and a valid driver's license
• Ability to lift and carry items weighing up to 75 pounds
• Independent worker and effective team collaborator
• Proficiency in using hand tools
• Demonstrated ability to complete assignments with little to no supervision
• Previous experience in gas, electric, plumbing, and/or steam repairs is an asset
• Minimum of 5 years of experience in refrigeration/ice machine and/or similar commercial kitchen equipment repair or a related field
• Strong organizational skills and a proactive, team-oriented mindset
