If you are seeking a dynamic opportunity in the HVAC industry or have the experience and skills to be a HVAC Operation Manager look no further!!
The Company
We are a thriving family owned company based in Columbus, OH that offers its employees benefits, compensation & growth opportunities. Since 1974, US Heating and Air Conditioning has provided exceptionally high-level service to residential Central Ohio customers.
The Position
US Heating and Air Conditioning is seeking a talented individual to be an operation manager. A leader who learns quickly & can teach others. A high level of dedication to customer service and ambition to succeed are critical. Along with enthusiasm and a high degree of ownership & accountability for achieving consistent results. It is our mission to provide an environment for our employees that promotes gratification. We want you to come to work motivated & proud to be a part of our team. We continue to invest in creating outstanding work experiences and endless development opportunities. At US Heating and Air Conditioning we want you to be & feel your best.
Required Experience
• Minimum 5 years HVAC management
• Experience and knowledge in installation, service, IAQ, and maintenance of residential HVAC equipment
Physical Demands & Work Environment
• Lift 50+lbs
• Ability to continually climb, stand, balance, stoop, kneel, crouch and/or crawl.
• Ability to stand, walk and to climb ladders or attic stairs
• Maneuver in attics, basements & crawl spaces
• Ability to work comfortable from a ladder
• Need to be able to manipulate objects with fingers
• Capable of working in environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights and congested areas.
• Working on-site in & around customers homes
Performance Standards
• Timeliness of work
• Customer satisfaction - reviews posted by customers
• Level of demonstrated desire to learn
• Level to which dress code is adhered
• Properly completed paperwork & photos taken
• Company procedures are adhered
• On time arrivals
• Safety policy is adhered
Qualifications
• Ability to work some overtime, weekends and/or holidays
• Ability to be on-call periodically & respond immediately to HVAC emergencies
• Insurable by company insurance carrier
• Willingness to invest time into training seminars & classes
• Must be outgoing, confident, dedicated and highly motivated
• Excellent computer, math, written & verbal communication skills
• Proactive, reliable & work well independently
• Positive, engaging & professional demeanor
• Effectively provide Customer Service in a high pressure, stressful situation and maintain professional composure
• Proficiency with multi-tasking, prioritizing and managing time effectively
• Strong attention to detail
• Superior active listening skills; asking clarifying questions to be sure the correct message is understood
• Excellent troubleshooting skills
Job Responsibilities
• Performs field activities associated with maintaining & servicing heating, ventilation and air conditioning systems.
• Uses experience & technical skills with preventative maintenance and system operations to determine service requirements.
• Work alongside in the field assisting & training technicians
• Effectively communicate findings & options to customers
• Educate customers regarding their system & maintenance
• Complete computer generated forms & work orders
• Works in a team-based environment to share information & workload while ensuring customer satisfaction.
• Ensures company property, vehicles & tools are being properly used, maintained and accounted for.
• Represents the company professionally, honestly and ethically in all business matters & concerns.
• Maintains a clean and professional appearance.
• Responsible for keeping the company vehicle clean and neat both inside & outside in keeping with our professional image.
• Follow process & procedures to ensure that the company vehicle is properly stocked, return/defective warranty to branch & orders/replenishes vehicle stock as needed.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed
Supplemental Pay:
• Bonus opportunities
Work Location: In person
