If you are seeking a dynamic opportunity in the HVAC industry or have the experience and skills to be a HVAC Operation Manager look no further!!

The Company

We are a thriving family owned company based in Columbus, OH that offers its employees benefits, compensation & growth opportunities. Since 1974, US Heating and Air Conditioning has provided exceptionally high-level service to residential Central Ohio customers.

The Position

US Heating and Air Conditioning is seeking a talented individual to be an operation manager. A leader who learns quickly & can teach others. A high level of dedication to customer service and ambition to succeed are critical. Along with enthusiasm and a high degree of ownership & accountability for achieving consistent results. It is our mission to provide an environment for our employees that promotes gratification. We want you to come to work motivated & proud to be a part of our team. We continue to invest in creating outstanding work experiences and endless development opportunities. At US Heating and Air Conditioning we want you to be & feel your best.

Required Experience • Minimum 5 years HVAC management • Experience and knowledge in installation, service, IAQ, and maintenance of residential HVAC equipment

Physical Demands & Work Environment • Lift 50+lbs • Ability to continually climb, stand, balance, stoop, kneel, crouch and/or crawl. • Ability to stand, walk and to climb ladders or attic stairs • Maneuver in attics, basements & crawl spaces • Ability to work comfortable from a ladder • Need to be able to manipulate objects with fingers • Capable of working in environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights and congested areas. • Working on-site in & around customers homes

Performance Standards • Timeliness of work • Customer satisfaction - reviews posted by customers • Level of demonstrated desire to learn • Level to which dress code is adhered • Properly completed paperwork & photos taken • Company procedures are adhered • On time arrivals • Safety policy is adhered

Qualifications • Ability to work some overtime, weekends and/or holidays • Ability to be on-call periodically & respond immediately to HVAC emergencies • Insurable by company insurance carrier • Willingness to invest time into training seminars & classes • Must be outgoing, confident, dedicated and highly motivated • Excellent computer, math, written & verbal communication skills • Proactive, reliable & work well independently • Positive, engaging & professional demeanor • Effectively provide Customer Service in a high pressure, stressful situation and maintain professional composure • Proficiency with multi-tasking, prioritizing and managing time effectively • Strong attention to detail • Superior active listening skills; asking clarifying questions to be sure the correct message is understood • Excellent troubleshooting skills

Job Responsibilities • Performs field activities associated with maintaining & servicing heating, ventilation and air conditioning systems. • Uses experience & technical skills with preventative maintenance and system operations to determine service requirements. • Work alongside in the field assisting & training technicians • Effectively communicate findings & options to customers • Educate customers regarding their system & maintenance • Complete computer generated forms & work orders • Works in a team-based environment to share information & workload while ensuring customer satisfaction. • Ensures company property, vehicles & tools are being properly used, maintained and accounted for. • Represents the company professionally, honestly and ethically in all business matters & concerns. • Maintains a clean and professional appearance. • Responsible for keeping the company vehicle clean and neat both inside & outside in keeping with our professional image. • Follow process & procedures to ensure that the company vehicle is properly stocked, return/defective warranty to branch & orders/replenishes vehicle stock as needed.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits: • Dental insurance • Employee assistance program • Employee discount • Health insurance • Life insurance • Paid time off • Referral program • Tuition reimbursement • Vision insurance

Schedule: • 8 hour shift • Holidays • Monday to Friday • On call • Overtime • Weekends as needed

Supplemental Pay: • Bonus opportunities

Work Location: In person

US Heating and Air Conditioning

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HVAC Operation Manager