Job Description
Job Title: 1st Tier HVAC Tech
Department: HVAC
Reports to: Nicholas Slocum
Effective Date: 7-12-24
Job Summary:
1st Tier HVAC Tech is responsible for basic repairs, troubleshooting, and maintenance of cooling and heating equipment. Also, responsible for basic knowledge of standard hot water tanks, plumbing, and well pumps.
Supervisory Responsibilities:
• Supervision of any employee assigned to a job where you are the lead technician.
Duties/Responsibilities:
• Proper troubleshooting and installation of equipment and parts.
• Taking any materials necessary for a scheduled job.
• Keeping work vehicle stocked with a variety of parts/materials specific to your area of work.
• Keeping work vehicle clean and tidy.
• Communicating with customers regarding current services, necessary repairs, and providing literature on new equipment.
• Receiving payments from customers.
• Uploading necessary pictures and notes into the app.
• Staying organized and up to date with all open-ended work, communicating with the office for scheduling of jobs when materials are delivered.
• Going to scheduled jobs as a technician when needed and following all guidelines for inputting materials into the app.
• Lifting, moving, and organizing in any capacity.
• Handling requests from the Operations Manager outside of normal duties.
• Completing any and all tasks assigned by the office and/or Operations Manager.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in a high-paced and sometimes stressful environment.
Education and Experience:
High school diploma or equivalent. At least two years of related experience required. Valid Driver’s License.
Physical Requirements:
Must be able to lift up to 100 lbs. Prolonged periods of standing, squatting, crouching, bending, twisting, climbing, crawling, etc.
Resumes and questions can be submitted to Aimee Slocum via email at pipeworkshvac@gmail.com or call the office at 814-726-2951.
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