Minimum Qualifications:
• Minimum 2 years HVAC service, but prefer 5 years of experience
• EPA Certification or able to obtain
• Background Check and Drug Screening
• Highly organized with exceptional follow-through abilities.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• A competitive individual contributor who also loves to win as a team.
Benefits:
• PTO
• Paid Holidays
• 401K
• Retirement Plan
• Referral Program
• Company Truck & Fuel Card
• EZ Pass
• Company iPad & Cell
• Tool Account
Summary:
Frosty Desert Heating & Air is Las Vegas’s leading HVAC service company. We’re happy to meet our client’s heating and cooling needs by offering quality air conditioning and furnace installations, repairs, and maintenance.
As a Service Technician with Frosty Desert Heating & Air, you will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience.
Responsibilities:
• Complete all general HVAC in-home service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure the overall success of the business.
• Maintain a clean, organized job site and well-inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows, and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback, and option sheets.
Application Instructions:
Please complete the application fully, including your name, contact information, work history, and any relevant experience.
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