Journey Health & Lifestyle is committed to helping seniors live healthier, more comfortable, active, and connected lives through our innovative products and services.
About the Job:
• We are looking for a skilled Customer Service Repair Associate to assist customers with technical issues related to medical and mobility products.
• The ideal candidate will possess strong problem-solving skills, attention to detail, and excellent communication skills.
Responsibilities:
• Analyze customer issues and provide solutions via phone, email, or chat.
• Collaborate with internal teams to resolve complex technical problems.
• Maintain accurate records of customer interactions and product issues.
• Develop and deliver training programs for new and existing customers.
Benefits:
• A base salary of $48,000 per year, with potential for bonuses.
• A comprehensive benefits package, including health insurance, dental insurance, and more.
• Ongoing training and professional development opportunities.
• A dynamic and supportive work environment.
