Job Overview:
Armstrong Air & Heating, Inc. is seeking an experienced HVAC Service Manager to lead our Service Department. As a key member of our team, you will be responsible for driving growth, profitability, and customer satisfaction while fostering a positive work environment.
About the Job:
The Service Manager will oversee daily operations, manage employee performance, and ensure compliance with industry regulations. Key responsibilities include developing and implementing quality control procedures, negotiating customer agreements, and providing technical support to technicians.
Key Responsibilities:
• Develop and implement strategic plans to drive business growth and improve customer satisfaction.
• Manage employee performance, provide coaching and training, and conduct regular evaluations.
• Negotiate customer agreements, resolve disputes, and provide technical support as needed.
• Ensure compliance with industry regulations, safety standards, and company policies.
Requirements:
• Bachelor's degree in HVACR or related field, or equivalent experience.
• Proven leadership and management experience in the HVAC industry.
• Excellent communication and interpersonal skills.
• Ability to analyze data, identify trends, and develop actionable recommendations.
Estimated Salary:
$90,000 - $120,000 per year, depending on experience.
