Responsibilities
• Answer and triage all incoming calls, ensuring customers receive prompt assistance with a service mentality;
• Maintain accurate and detailed customer records following company and software guidelines;
• Gather, analyze, and organize reports on customer data for specific work duties and weekly admin meetings;
You will also track inventory and supplies, placing restocking orders as needed, and maintaining organization within the office. Additionally, you will complete assigned software and customer service training to stay up-to-date with changes and fine-tune your skills.
Estimated Salary: $45,000 - $55,000 per year, depending on experience.
