American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and we have been serving our customers for over 85 years. We are looking for someone energetic, with a great attitude and excellent customer service skills to join our 80+ year legacy as our HVAC and Refrigeration Product Manager.
This position is full-time, Monday through Friday 8:00 a.m. to 5:00 p.m.
About the Position:
To provide excellent technical refrigeration support and targeted sales to our customers by meeting their specifications to the best of our ability while maintaining a positive and friendly demeanor.
• Reports directly to the VP of Product and Technical Support
• Work closely with primary suppliers to stay informed on upcoming product offerings, issues and potential concerns.
• Assist Purchasing team in understanding which new products to offer and give input on suggested stocking levels.
• Analyze inventory and current stocking plans to ensure ARS is current and stock outs are kept at a minimum.
• Participate in supplier hosted training and conferences
• Manage Matchups in ARS Toolbox for all product categories
• Monitor availability of matched systems in DCs and in locations, especially through refrigerant transition to help ensure number of “orphaned” pieces is minimal
• Help process Labor and Equipment claims for HVAC Support Team to ensure all claims are processed within 30 days
• Watch for OSMI or AS IS/Damaged Equipment in branches and DCs and work with branches to stage “clearance sales” when needed
• Keep spreadsheet of HVAC Claims to help track types of failures by customers to help with targeted training and communicating failures to manufacturers.
• Monitor parts lists for new equipment and ensure that parts are ordered and available as needed.
• Assist with maintaining Pricing Tiers in the system
• Other duties as assigned
What we are looking for:
• Employee must pass a pre-employment post offer drug screen.
• Strong typing/10-key skills
• Ability to maintain a valid driver’s license
• Time Management and Organization Skills
• Must be able to communicate well with others
• Ability to handle multiple tasks
• Strong computer knowledge including MS Office applications, with exceptional skills in Excel.
Requirements:
• A minimum of 5 years HVAC or Refrigeration industry experience or degree.
• 2 years sales support or contractor support within the HVAC or Refrigeration industry.
• Extensive Knowledge within the HVAC or Refrigeration wholesale industry and contractor segment is preferred.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Work Location: In person