Job Description
Aficionados of clean air solutions, AAF International offers the most comprehensive solutions globally. As a pioneer since 1921, we manufacture in 22 countries with over 6,000 employees worldwide.
We are part of the Daikin Group, the world's largest air conditioning provider with $30 billion in revenue and over 98,000 employees. Our diverse manufacturing includes solutions for clean air, air conditioning, refrigeration, chemicals, oil hydraulics, defense systems, and electronics.
Our culture is built around continuous improvement, safety, and world-class operations. We prioritize our people, supply partners, customers, and environment with trust and respect.
Position Overview
The HVAC Sales Service Coordinator enhances service business in the New Jersey market by coordinating filter service jobs for the AAF International branch.
Key Responsibilities
• Schedule and coordinate filter service jobs with customers.
• Order necessary filters and materials.
• Create service tickets.
• Conduct filter surveys to maintain relationships and check AHUs.
• Direct reports include service technicians.
• Develop a service portfolio to support business growth.
• Maintain a service estimate tool, including evaluation of technician salaries.
• Maintain technician utilization schedules monthly.
• Support National Service Safety protocols and provide feedback.
• Maintain OSHA training annually.
• Increase utilization, revenue per head, margin, and training.
• Evaluate alignment between service strategy and US branch business unit strategies.
Requirements
• HVAC certification required;
• Sales and service experience in HVAC;
• Strong teamwork and communication skills;
• Able to interpret industry standards, technical drawings, and specifications;
• Digital literacy in Microsoft Office (Teams, SharePoint, SAP);
• Leader with conflict resolution skills, resilience, and schedule management;
• Good organizational and project management skills;
• Safety training;
• $60,000 - $80,000 estimated annual salary.
