We are looking for a highly motivated and organized individual to fill the role of Call Center Representative at Logan A/C & Heat Services Inc.
About the Job
In this role, you will be responsible for managing customer relationships, responding to inquiries, and ensuring seamless communication with our team. Your strong communication skills and ability to multitask will make you a valuable asset to our organization.
Duties and Responsibilities
• Manage customer interactions via phone, email, and text
• Process customer information and maintain accurate records
• Collaborate with colleagues to resolve customer issues
Qualifications
• Bachelor's Degree or Associate's Degree with 1-3 years of related experience
• Excellent written and verbal communication skills
• Proven ability to work in a fast-paced environment
Salary and Benefits
This position offers a starting salary of $17 per hour, with opportunities for growth based on performance. Our comprehensive benefits package includes medical, dental, and vision insurance, health savings account, short and long-term disability insurance, life insurance, paid vacation, sick time, and holiday pay.