We are seeking an experienced Service Department Head - HVAC and Residential to lead our service team. This role is responsible for overseeing service operations, ensuring exceptional customer service, and driving business growth.
About the Role:
• Estimated Salary: $90,000 - $125,000 per year, based on experience
• This position requires a seasoned leader with expertise in HVAC systems and residential construction.
The ideal candidate will have a proven track record of success in managing service teams, with a focus on delivering high-quality results and exceptional customer experiences.
Key Responsibilities:
• Lead and manage the service department, including technicians and administrative staff.
• Develop and implement service strategies to drive business growth and improve customer satisfaction.
• Collaborate with other departments to ensure seamless service delivery and maximize profitability.
• Stay current with industry trends, technologies, and regulations, and recommend innovative solutions to enhance our services.
Requirements:
• Proven experience in managing service teams, with a focus on delivering high-quality results.
• Expertise in HVAC systems installation, troubleshooting, and repair.
• Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
• Excellent customer service skills, with a focus on building and maintaining client relationships.
