Job Overview:
We are seeking an experienced and results-driven HVAC General Manager to oversee and lead our HVAC operations. The ideal candidate will be responsible for managing day-to-day operations, ensuring the delivery of high-quality HVAC services, optimizing team performance, and driving business growth. This individual will play a crucial role in shaping the strategic direction of our HVAC business while maintaining exceptional customer service and operational efficiency.
Key Responsibilities:
• Leadership & Management:
• Provide leadership and guidance to the HVAC team, including technicians, office staff, and service managers.
• Oversee training, and performance management of staff.
• Foster a positive and collaborative work environment.
• Develop and implement strategies to ensure employee productivity, motivation, and retention.
• Operations Management:
• Manage daily operations of the HVAC division, ensuring timely and efficient completion of service calls, installations, and maintenance projects.
• Develop and enforce operational procedures and best practices for the team.
• Monitor service delivery and customer satisfaction to ensure quality standards are met.
• Handle project management, resource allocation, and scheduling for installations, repairs, and maintenance services.
• Financial Oversight:
• Develop and manage the HVAC budget, including forecasting and cost control.
• Ensure profitability by monitoring expenses, optimizing resource allocation, and identifying cost-saving opportunities.
• Review and analyze financial reports, ensuring adherence to financial goals and objectives.
• Business Development & Strategy:
• Drive business growth through the development of new client relationships and the maintenance of existing ones.
• Identify opportunities to expand the company’s HVAC services and offerings.
• Develop and implement marketing strategies to promote services and attract new business.
• Maintain and grow a customer base by ensuring high levels of service quality and customer satisfaction.
• Compliance & Safety:
• Ensure the HVAC team complies with industry standards, safety regulations, and local building codes.
• Conduct regular safety audits and ensure adherence to safety policies and procedures.
• Ensure all licenses, certifications, and permits required for operations are up to date.
• Reporting & Performance Metrics:
• Prepare regular performance reports, including financial performance, service delivery metrics, and customer satisfaction levels.
• Analyze key performance indicators (KPIs) and implement corrective actions when necessary.
Qualifications:
• Education & Experience:
• Bachelor’s degree in Business Administration, Engineering, or a related field (preferred).
• Minimum of 7-10 years of experience in the HVAC industry, with at least 5 years in a leadership or managerial role.
• Proven track record of managing large teams and overseeing HVAC operations.
• In-depth knowledge of HVAC systems, equipment, installation, and maintenance.
• Skills & Abilities:
• Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
• Excellent organizational and project management skills.
• Strong financial acumen and budget management capabilities.
• Ability to identify and drive business growth opportunities.
• Exceptional problem-solving skills and attention to detail.
• Proficient in HVAC software systems and Microsoft Office Suite.
Physical Requirements:
• Sitting for Extended Periods: Ability to sit at a desk and use a computer for the majority of the workday.
• Typing and Data Entry: Proficiency in typing and using a computer mouse for data entry and communication tasks.
• Phone Usage: Ability to handle a headset or phone for extended periods.
• Visual Acuity: Good vision required for reading computer screens and documentation.
• Hearing: Ability to hear clearly through a headset or phone to effectively communicate with customers.
• Repetitive Motion: Frequent use of keyboard and mouse, which involves repetitive motion.
• Manual Dexterity: Adequate manual dexterity for handling phone equipment and performing data entry tasks.
Job Type: Full-time
Pay: $120,000.00 - $150,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
• Weekends as needed
Supplemental Pay:
• Bonus opportunities
• Performance bonus
• Quarterly bonus
Experience:
• HVAC: 7 years (Preferred)
Ability to Commute:
• Los Angeles, CA 90015 (Required)
Work Location: In person
