Sugar Bear Home Services, LLC
Job Overview:
This HVAC Service Technician Residential role involves installing and maintaining home comfort systems to meet the needs of our customers. As an essential member of our installation team, you will provide exceptional service, troubleshoot issues, and ensure that our customers receive the highest level of satisfaction.
Key Responsibilities:
• Installation and Maintenance:
• Install HVAC-related equipment according to manufacturer specifications.
• Wire both high and low voltage to heating and cooling equipment.
• Install copper refrigerant lines to air conditioning units, including soldering and brazing.
• Install sheet metal, duct board, and flex ducts systems in residential and light commercial buildings.
• Properly connect gas lines to heating equipment.
Additional Responsibilities:
• Customer Service:
• Create a positive customer experience by completing installations correctly the first time, with quality and care to applicable codes, to avoid refunds and recalls.
• Communicate the benefits of Club Memberships.
• Inform a manager if the customer does not have fully functioning HVAC service before leaving the call.
Requirements:
• EPA Certified.
• A high school diploma or general education degree (GED) required.
• A minimum of two years' experience is preferred but not required in installation of diverse HVAC systems.
• Willing to attend training courses to advance skills.
• A valid driver's license and approved to drive by Company's insurance carrier.
• Must be highly organized with good attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Team player working in a team environment.
• Excellent customer service skills with desire to exceed customer expectations.
• Must be able to use a computer tablet, smartphone, and read a map or follow GPS.
Compensation:
The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.
