McQuillan Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air serving the Ramsey, Washington and Hennepin Counties for over 135 years. We're Minnesota's original plumbing, heating and cooling company, and have remained true to our mission of providing solid, honest work at fair, upfront prices. This past year we have doubled our plumbing team and added an electrical line of business. We are keen to grow and provide an extensive line-up of home services to our customers
The Service Manager will oversee the day-to-day operations of the HVAC service department. Ensuring high-quality service delivery, efficient operations, customer satisfaction, and other tasks and responsibilities as required to maintain efficient department operations. Your role involves managing a team of skilled technicians, ensuring that all service calls are handled efficiently and professionally. You will be responsible for monitoring job performance and maintaining compliance with safety regulations and industry standards.
Additionally, you will handle customer inquiries and complaints, develop training programs for staff, and implement strategies to improve service quality and operational efficiency. Your ability to manage resources effectively, provide exceptional customer service, and drive team performance will be crucial to your success in this role. Prior Service Technician experience is helpful to understand what a successful service team will look like. Pay: 80k-110k based on experience
We offer:
• Health, Dental, and Vision Insurance
• Ongoing Training and Support
• 3% 401k Employer Contribution (no match needed)
• 2 weeks PTO
Job Requirements:
• Valid drivers license with a clean, safe driving record
• Pre-employment background check
• Pre-employment drug screen
• Strong communication and People Skills
There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you!
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