Hamstra Heating and Cooling has been serving the Tucson and surrounding area for 41 years. We are looking for team members who align with our values and are interested in pursuing a career path with a progressive company.
Job Title: Comfort & Design Specialist
Reports To: Sales Manager/Genral Manager/Owner
Work Hours: Available for Clients from 6:00 am to 8:00 pm, Monday - Sunday
Pay Scale: Current Commission Schedule
• 401K with 4% company match after the first year with immediate vesting
• HSA option paid by employer - free to the employee
• Access to employer-paid Nice Healthcare including chat, video, and doctor visits that come to you! Includes physical exams, rapid tests, blood draws, labs, and imaging. Also includes access to 550+ free prescription medications!
• Additional medical insurance options with employer contribution
• Dental insurance with employer contribution
• Long-term (Hamstra pays for the premium)
• Short-term disability available
• Life insurance, employer paid a premium for $25,000 policy, premium with voluntary employee option for additional coverage
• Access to financial advisors to help make sure you are set for your future!
• PTO hours with increase PTO hours based on tenure
• Paid Holidays
Position Summary: Comfort/Design Specialist will serve as the face of the organization for our retail clients. Provide information and options to our clients needing system replacements, add-ons to their current system, duct modifications and/or repairs, maintenance, etc. Respond to incoming calls from clients, schedule appointments, meet with potential clients, create sale proposals, close sales. Maintain close contact and communication with clients through post sale process and complete follow-up calls, visits, and letters. The specialist will be responsible for sales profit margins, including staying within the incentive/discount parameters, provide 100% client satisfaction, and establish, build, and maintain ongoing relationships with clients. Responsible for lead generation through formulating their own ideas and implementation. It is the ultimate responsibility of the specialist to ensure that monthly/annual sales goals are met, and the installation department remains working and is fully utilized throughout the entire year. The specialist will always provide an unmatched client experience and appropriately support and represent Hamstra mission and values.
Required Qualifications:
• High School Diploma or equivalent
• 1+ years HVAC experience desired
• 2+ years of service sales success
• Advanced Client service, communication (oral & written), and presentation abilities
• Strong understanding of the psychology of sales
• Goal-oriented with a desire to implement innovative ways to drive new business
• Adhere to company sales policies and procedures
• Proficient computer skills
• Knowledge of Microsoft Office products
• Ability to be organized and multi-task
• Time and activity management skills
• Positive attitude and high level of energy
• Ability to work under extreme heat conditions
• Valid drivers license. Insurable by company auto insurance carrier
• Ability to be resourceful and adaptable
• Must be able to lift up to 50 lbs. (Ladder)
Position Benefits:
• Company provided internal and external training
• Competitive industry wages
• Select company provided tools
• Company provided PPE
• Company provided vehicle
• Access to company onsite Fitness Center
