Job Title: Customer Support/Billing Collections Specialist
Job Overview:
We are looking for a committed Customer Support/Billing Collections Specialist to become part of our organization. This position requires engaging with clients soon after project finalization to confirm their satisfaction with our services and verify billing accuracy, including verifying email contacts and other client information. The role entails conducting weekly follow-ups until all pending invoices are cleared. You will handle the collection of business invoices in a courteous but firm manner. Previous experience in this area is necessary.