Unlock a Rewarding Career in HVAC Field Service
About the Role
This exciting opportunity as an HVAC Field Service Operations Specialist is ideal for individuals seeking a challenging role that offers competitive compensation, career growth prospects, and a dynamic work environment.
We estimate the salary for this position to be around $55,000 - $65,000 per annum, depending on experience and qualifications.
Key Responsibilities
• Under direct supervision, track and provide direct support for the planned service agreement renewal process. Actively participate in accounts receivable activities such as collections and new customer authorizations.
• Provide backup customer call handling, as needed. Offer administrative, day-to-day support in the service operational areas.
How You Will Do It
• May be responsible for scheduling, tracking, and monitoring of the touch point plans and the contract renewal life cycle process with account owners. Escalate issues to appropriate individuals for timely follow-up as required.
• Update service delivery plans as required by team.
Requirements
• Strong interpersonal skills to effectively communicate with both internal and external clients.
• Able to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
• Prioritize work activities based upon financial impact to desired business goals.
• Experience and/or basic project accounting or costing principles is desired.
• High school diploma or equivalent required, plus three to five years of related work experience, preferably within a service & sales, or technical work environment.
• Proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing, and Internet business application usage.
• Demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
