Company Overview
Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.
Job Description
This commercial manager develops new prospects and interacts with existing customers to increase sales of products and services. The person in this position generally focuses on local market accounts and prospects, and may be responsible for a limited number of key or named accounts.
Duties Include, But Are Not Limited To
• Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
• Negotiate prices, terms of sale and service agreements.
• Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
• Set account and territory plans on an annual, quarterly and monthly basis.
• Coach and mentor less experienced sales representatives as needed.
WE VALUE DIVERSITY
Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
Qualifications
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.
