HVAC DISPATCHER

Blair's Air Conditioning & Heating • Full-time • Clearwater Florida, US • $18 - $23 / year • 4w ago

Seeking an experienced, enthusiastic customer service oriented Dispatcher for our Clearwater Office.

The dispatcher organizes service calls so that our technicians are sent to a variety of locations in a timely manner. This professional must have in-depth knowledge of HVAC services in order to translate the needs of the customer to the technician and back to the customer. However, the main duty of the dispatcher is to maintain the work schedules for field technicians and assure that all customer commitments are met.

Responsibilities include: providing logistical support to technicians and communicating with both fellow employees and customers, informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. In order to do this, the dispatcher must be able to match each available technician to a job based on that technician's skill level and location.

Company DescriptionA family owned and operated company that has proudly been servicing the HVAC needs of the Tampa Bay Area for 50 YEARS.. Blair's Air Conditioning strives to provide an employee-friendly environment in which goal-oriented individuals thrive. Our company commitment to serving customers and providing quality products and services is unwavering. We offer year round work and value our employees.