About us
Air Conditioning Heating and Service of Tampa Bay is a small business in Clearwater, FL. We pride ourselves with professionalism and great customer service while growing our business.
Our work environment includes:
• Modern office setting
• Store front
• Growth opportunities
Position Summary:
Air Conditioning Heating and Service of Tampa Bay is seeking a motivated individual to fill the Office Assistant Dispatcher position. The Office Assistant Dispatcher will be responsible for providing administrative support to the General Manager and other team members. This position will also assist in the day-to-day operations of the company. You must be able to demonstrate your worth, including the responsibilities and skills listed here, before asking for a pay increase.
We need someone with strong organizational skills that is disciplined and can take charge!
Essential Duties:
• Answer phone calls and take messages.
• Review all service jobs with ac technicians when they call in and make any necessary notes and/or order parts, if needed.
• Create quotes and invoices.
• Process payments from our customers.
• Greet customers and answer questions.
• Schedule new clients and update existing clients on service availability.
• Maintain office supplies inventory.
• Perform other duties as assigned by the General Manager.
Qualifications:
• Must have dispatch experience, preferably 2 yrs
• Computer skills are necessary
• Must be able to problem solve and multi-task.
• Experience with FieldPulse software is a plus.
• Proficiency in using Microsoft Office products (Excel, Word, Outlook) and other Microsoft Office applications is a plus.
• Must have a valid driver’s license and reliable transportation.
• Must be able to pass a background check and drug test.
• Strong verbal communication skills with ability to effectively communicate with internal and external customers.
Air Conditioning Heating and Service of Tampa Bay is an Equal Opportunity Employer
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 4 hour shift
• 8 hour shift
• Monday to Friday
Work Location: In person
