Detmer Mechanical is looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. Detmer Mechanical is a part of the Ace Hardware Family Our teams are growing, and we have an exciting opportunity for a Light Commercial HVAC Service Technician.
The key responsibilities of this role include:
• Provide an exceptional experience through efficient and accurate service and effective communication.
• Maintain, diagnose, troubleshoot, and repair all equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more.
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
• Maintain accurate logs of all work performed & required truck inventory necessary to complete all flat-rate repairs.
• Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.
• Assist in the development of junior service technicians.
• Follow all companywide systems and administrative details as they relate to the service department.
To be successful in this role, you'll need:
• Minimum 2-5 years of HVAC experience.
• Strong knowledge of HVAC industry best practices and building codes.
• EPA Universal Certification.
• Valid Driver's License and Clean MVR.
• High standards for your work. Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You are able to be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.
This position requires physical stamina, so you'll need to be able to:
• Physically able to work on HVAC units - Must be able to lift 50 pounds at a time.
• Prolonged periods of standing, kneeling, crawling, or climbing ladders.
• Ability to work outside; exposed to heat and cold.
• Ability to hear and speak to exchange information.
Ace Hardware Home Services values diversity and promotes equal employment opportunities.
We offer competitive benefits, including:
• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
