About the Role
The estimated salary for this position is around $40,000 - $60,000 per year, depending on experience. As a Counter Sales Associate at Baker Distributing, you will be responsible for providing excellent customer service in a sales-oriented setting.
Main Responsibilities:
• Represent Baker Distributing as a leader in the industry, ensuring maximum sales.
• Interact with internal and outside sales people, vendors, and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers, aiming to up-sell associated items.
• Service walk-in and telephone customers, assisting with sourcing and shipping parts, inventory control, and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone, or other reference sources.
• Arrange stock on shelves or racks in sales area and maintain merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Conduct outgoing customer sales or service calls and resolve customer complaints.