Job Overview
Hobbs & Associates, LLC is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for selling our products to existing and new customers in the HVAC industry.
Key Responsibilities
• Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Recommending changes in products, service, and policy by evaluating results and competitive developments.
• Making weekly cold calls to inactive and new customers.
• Executing all necessary processes to complete the sale for the customer, so the order can be picked/pulled for delivery.
• Submitting said orders by referring to inventory on hand, pricing and product literature for accuracy.
• Communicating with Store Branch Manager and/or Warehouse/Purchasing Manager regarding special orders.
• Coordinating delivery logistics with Store Branch Manager and/or Warehouse/Purchasing Manager, if applicable.
• Adjusting content of sales presentations by studying the type of sales outlet or trade factor.
• Resolving customer complaints by investigating problems and developing solutions.
Requirements
• High school diploma or general education degree (GED).
• At least three years of field sales experience, preferably in the HVAC industry.
• FACTS experience a plus.
• Valid driver's license and clean driving record.
• Ability to read, analyze, and interpret documents in English.
• Ability to respond to common inquiries or complaints from customers.
• Ability to interact clearly and effectively, in both written and oral communication, with supervisor, customers, staff, vendors, etc.
$65,000 - $85,000 per year, depending on experience and qualifications.
