Job Summary
We are seeking an experienced Account Manager to join our team at Hobbs & Associates, LLC. This role will be responsible for selling our products to existing and new customers in the HVAC industry.
Key Responsibilities
• Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Recommending changes in products, service, and policy by evaluating results and competitive developments.
• Making weekly cold calls to inactive and new customers.
• Executing all necessary processes to complete the sale for the customer, so the order can be picked/pulled for delivery.
• Submitting said orders by referring to inventory on hand, pricing and product literature for accuracy.
• Communicating with Store Branch Manager and/or Warehouse/Purchasing Manager regarding special orders.
• Coordinating delivery logistics with Store Branch Manager and/or Warehouse/Purchasing Manager, if applicable.
• Adjusting content of sales presentations by studying the type of sales outlet or trade factor.
• Resolving customer complaints by investigating problems and developing solutions.
Requirements
• High school diploma or general education degree (GED).
• At least three years of field sales experience, preferably in the HVAC industry.
• FACTS experience a plus.
• Valid driver's license and clean driving record.
• Ability to read, analyze, and interpret documents in English.
• Ability to respond to common inquiries or complaints from customers.
• Ability to interact clearly and effectively, in both written and oral communication, with supervisor, customers, staff, vendors, etc.
$65,000 - $85,000 per year, depending on experience and qualifications.
