We are looking for a sharp person with a bubbly personality to join our team!
Only apply if you have a background in Residential HVAC and are proficient in ServiceTitan.
JOB DUTIES & RESPONSIBILITIES
• Answer Phones.
• Schedule appointments.
• Use Service Titan to schedule and pull reports, etc.
• Take payments over the phone via credit cards.
• Follow up calls to schedule return appointments, schedule annual maintenance, after hours follow up or any other customer needs.
• Transfer calls or get information to the correct person.
• Service agreement coordination- renewals schedule etc. for about 300 Service Agreements.
• Service agreement tracking.
• Send out weekly emails to get reviews.
• Specials we may run to email to customers.
• Inspection- organize, set and keep track of city and county inspections on jobs.
• Rebates- process all rebates to Xcel and manufacturers.
• Warranty registration for customers with new equipment.
• Confirm all calls for the next day- done through Service Titan.
• Setting up Sales calls including lead qualifications.
• Entry level position with room for growth within the company.
• Hybrid position, in office up to three days a week.
• Compensation Range: $20-$24/hourly DOE with the possibility of OT. Flexibility with part time or full time.
• Benefits available for full time employees.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 20 – 40 per week
Schedule:
• 4 hour shift
• 8 hour shift
• Monday to Friday
Supplemental Pay:
• Overtime pay
Work Location: Hybrid remote in Englewood, CO 80110
