About Us
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware. Our team delivers reliable, best-in-class service to homeowners across America.
Salary and Benefits
The estimated salary range for this position is $22-$32 per hour, depending on experience and qualifications. We offer a comprehensive benefits package, including:
• Incentive/Commission/Bonus opportunities based on role and grade level
• 401(k) retirement savings plan with matching company contributions
• Comprehensive health coverage (medical, dental, vision, short-term disability, and long-term disability)
• Lifelong learning opportunities through classes, facilitator-led courses, and performance management approach
• Robust Employee Assistance Program providing professional assistance for personal, legal, financial, work, childcare, and elder care support
Job Description
We are seeking an HVAC Technician Helper - Residential Service Specialist to join our team in assisting customers with servicing all system issues on time and to their satisfaction. Key responsibilities include troubleshooting and repairing customer systems, scheduling maintenance, and completing warranty work. To succeed in this role, you will need EPA Certification, HVAC Education, a valid driver's license with a safe driving record, and excellent communication and people skills.
Requirements
To be considered for this position, you must have:
• EPA Certification
• HVAC Education
• Valid driver's license with safe driving record
• Clean and neat appearance with good customer service skills and a great work ethic
• Excellent communication and people skills
• Superior organization skills
• Problem-solving skills
• Able to make decisions quickly
Physical Requirements
This role requires physical ability to work on HVAC units, lift 50 pounds at a time, and perform prolonged periods of standing, kneeling, crawling, or climbing ladders. You must also be able to work outside and be exposed to heat and cold.
Our Values
We live by our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). We strive to create a culture where employees feel valued, respected, and rewarded. Our goal is to deliver exceptional service to our customers and build a career that you can be proud of.
