Job Overview
As a seasoned HVAC technician, you have the opportunity to transition into a leadership role as an HVAC Service Coordinator. This position offers a better work-life balance and more family time, allowing you to enjoy a consistent schedule with less overtime.
Key Responsibilities:
• Dispatch and Scheduling: Coordinate and dispatch HVAC technicians to customer locations, ensuring efficient service delivery.
• Customer Communication: Serve as the primary point of contact for customers, providing updates and expert guidance.
• Service Quotes: Prepare and deliver accurate repair and service quotes based on your comprehensive knowledge of HVAC systems and components.
• Inventory Support: Assist in managing parts inventory to guarantee technicians have necessary tools and materials.
• Coordination: Foster seamless communication between technicians, customers, and management to maintain smooth operations.
Benefits of this Role
• Promote from Hands-on Work: Transition into a strategic, office-based role utilizing your HVAC expertise.
• Consistent Schedule: Enjoy less overtime, allowing for more time with family and personal life.
• New Challenges: Use your HVAC acumen to guide and support technicians and customers.
Requirements
• Commercial HVAC Experience: Field experience preferred, but not required.
• HVAC Knowledge: Strong understanding of HVAC systems, components, and terminology.
• Organizational Skills: Excellent time-management and organizational abilities.
• Computer Proficiency: Familiarity with computer systems and scheduling software.
• Communication Skills: Strong customer service and communication skills.
• Teamwork: Ability to handle multiple tasks in a fast-paced environment as a team player.
What We Offer
• Competitive Salary: A salary that reflects your value and provides opportunities for growth.
• Benefits Package: Comprehensive benefits, including health insurance and paid time off.
• Collaborative Environment: A supportive and collaborative work atmosphere.
• Training Opportunities: Access to training and development programs to ensure your success.
