Residential and Commercial HVAC Specialist
We are seeking a skilled Residential and Commercial HVAC Specialist to join our team at CastleWorks Careers. As a key member of our service team, you will be responsible for providing exceptional customer service and delivering high-quality workmanship on residential and commercial HVAC applications.
Salary: $75,000 - $100,000 per year, depending on experience.
Job Description:
Responsibilities:
• Inspect all systems fully to provide proper recommendations.
• Generate leads for new equipment.
• Sell and install large ticket repairs.
• Build and establish relationships and rapport with our clients while providing them with the best solutions for their home comfort systems.
• Educate the customer on the health and operation of their system.
• Provide customers with the correct solutions for their HVAC needs.
• Strives for nothing below a 5-star customer experience with every interaction.
• Adheres to all safety policies and procedures.
• Communicates with office support and adheres to daily scheduling.
• Completes appointments in a timely manner.
• Communicate findings, and necessary repairs to customers.
• Ability to work independently without much supervision.
• Maintains vehicle cleanliness (inside and out) and escalates vehicle service maintenance needs in a timely manner to optimize vehicle's safety, performance, and longevity.
Requirements:
• Five plus years of experience servicing residential and commercial HVAC systems.
• Skilled in every aspect of diagnostics, repairs, and servicing of HVAC systems.
• Mechanical aptitude.
• EPA required.
• NATE certified strongly preferred.
• Experience servicing Lennox and Carrier equipment is a plus.
• Ability to take and follow directions from management and can work independently.
• Strong problem-solving and critical-thinking skills.
• Excellent communication and customer service skills.
• Strong attention to detail.
• Ability to perform physically demanding work regularly.
• Ability to lift, carry, and maneuver a minimum of 75 pounds.
• Successfully pass background check and have a valid CA driver's license with an acceptable driving record pursuant to company standards.
• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Ability to work at heights and in confined spaces including on ladders and/or roofs medium to high heights.
• Must be able to work in the outside elements of heat and cold.
Benefits:
• Paid Time Off/Paid Holiday.
• Medical/Dental/Vision/401k match.
• Health Savings Account.
• Commission Incentives - paid weekly.
• Tool Purchase Program.
• Uniforms and Uniform Laundering.
• Tools and Equipment Provided.
• Company Service Vehicle & Gas Card.
• 401k Retirement Plan with company match.
• Life Insurance.
• Employee Assistance Program.
