Job Title: Customer Sales Representative with Mechanical / HVAC

Location: Onsite Syracuse, NY

Salary: 75,000- $85,000

Job Summary:

We are seeking a motivated onsite Customer Sales Representative with mechanical / HVAC expertise to support our customers and drive sales growth. You will leverage your technical knowledge to consult on product usage, troubleshoot issues, and develop relationships to enhance customer satisfaction.

Responsibilities:

· Engage with customers on technical product inquiries and provide tailored solutions.

· Assist in bid proposals and advice on product selection and cost evaluations.

· Conduct product testing and perform calculations for specific applications.

· Collaborate with sales teams to generate accurate quotes and ensure customer needs are met.

· Manage customer service inquiries and follow up on orders to maintain strong relationships.

· Recommend inventory changes and pricing strategies to remain competitive.

· Identify opportunities to support customer business growth through exceptional service.

Qualifications:

· Experience in plumbing, heating, or HVAC/R is essential.

· Bachelor’s degree preferred; sales or customer service experience is a plus.

· Strong communication skills, both verbal and written.

· Technical knowledge with the ability to solve complex problems.

· Proficient in Excel, Word, email applications, and internet usage.

· Comfortable in a fast-paced environment with a focus on customer service.

Top Workforce Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Top Workforce Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need reasonable accommodation to assist with your job search or application for employment, please contact us at Please indicate the specifics of the assistance needed. Top Workforce Solutions does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with8 U.S.C. § 1324

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance

Compensation Package: • Profit sharing

Schedule: • 8 hour shift

Work Location: In person

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Customer Sales Representative with HVAC / Mechanical Experience