This role involves visiting customers' homes to assess the efficiency and functionality of their plumbing systems, providing small maintenance repairs, and educating homeowners on long-term solutions and our service offerings.

The ideal candidate excels in customer service, communication, and professional presentation, creating trust and value for our clients. This is a HANDS-ON POSITION that will be trained to complete plumbing maintenance functions. You must have mechanical aptitude and a willingness to learn plumbing maintenance.

Key Responsibilities: • Customer Consultation: Visit residential properties to evaluate plumbing systems and provide tailored advice on efficiency and potential improvements. • Maintenance Repairs: Perform minor plumbing repairs such as fixing leaks, adjusting fittings, or clearing simple clogs. • Customer Education: Clearly explain plumbing issues, recommend solutions, and educate customers about our company's products and services. • Sales and Service Promotion: Present and sell long-term plumbing solutions and maintenance plans to homeowners, focusing on the benefits of our offerings. • Professional Presentation: Maintain a polished and professional appearance, fostering customer confidence and trust. • Communication: Use excellent verbal skills to articulate technical information in an accessible way for customers. • Follow-Through: Ensure consistent follow-up with both existing and new customers to address concerns and build lasting relationships. • Training in Technical Skills: Participate in ongoing training to develop skills in light technical residential plumbing repairs.

Qualifications: • Strong customer service skills and a passion for helping people. • Mechanically inclined, with a willingness to learn about plumbing systems and basic repairs. • Professional demeanor and excellent verbal communication abilities. • Direct customer sales experience is strongly preferred. We are looking for candidates who can provide multiple solutions to customer problems. • Willingness to undergo training for technical plumbing skills. • For insurance purposes, you must be 21 years old with a clean driving record. • Ability to complete a comprehensive background check and drug screen.

Benefits exclusive to all Goettl employees: • Opportunity for pay for production growth • On-going training for professional and financial growth • Benefits including medical, dental, vision, and life • 401K with match • Career opportunities in multiple locations • Paid time off

Additional Benefits for our field employees (plumbing and HVAC): • Uniform service • Fully stocked vans you take home. • Limited on-call rotation • Fleet Trucks with provided Maintenance and repair that you take home • Central Scheduling- with Service Titan

PLEASE COMPLETE THE APPLICATION AND SUBMIT YOUR RESUME FOR CONSIDERATION.

Experience Required • Experience in direct customer sales

Preferred • Progressive and committed work history.

Goettl Air Conditioning and Plumbing

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Plumbing Maintenance Customer Specialist - field based