Andrew’s, the leader in commercial HVAC & Refrigeration, Plumbing, Electrical, Concrete and Construction in Arizona, is currently seeking a Disptach/Receptionist to join our Team. The hours are Monday-Friday with some weekends in the summer months during peak HVACR season.

Providing professional, courteous phone services: • Address customer inquiries accurately and timely • Recording of relevant information on automated dispatch board • Manage customer expectations in courteous and professional manner • Manage field technician inquiries • Transfer other non-service calls to appropriate office personnel • Issue Purchase Orders and Work Orders • Scheduling Inter-Company Service Calls & Projects

Dispatching Technicians: • Efficient management of technicians and related assets in assigning calls • Multi-tasking with phone answering responsibilities • Timely update of computerized dispatch board • Maintaining and coordinating information flow to the President, GM and Director of Operations

Documentation: • Maintain service Logs • Timely update of all Customer data requests

Skills/Requirements: • Excellent listening, verbal and written communication Skills. • A self-starter willing to do all aspects of the dispatch position to ensure timely and accurate service delivery. • Proficient computer skills including Microsoft Word and Excel. • Team player with demonstrated experience of working in a team environment. • Multi-tasker with the ability to work in a fast paced environment.

Please provide salary history with resume.

Previous Experience in Construction Industry a plus but not required.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance

Schedule: • 8 hour shift

Work Location: In person

Andrews Refrigeration

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Dispatcher/Receptionist