Growing company has an opening for a full time position.

Customer Service Representative / Dispatcher with HVAC experience.

Duties:

Provide excellent customer service to homeowners • Answering incoming phone calls • Making outbound phone calls • Scheduling and dispatching technicians in the field • Preparing work orders

Assist customers with inquiries, concerns, and requests in a professional and timely manner Upsell products and services to customers when needed. Maintain accurate and detailed customer records Debrief technicians after calls

Excellent verbal and written communication skills.

Bi-lingual abilities are a plus

Strong phone etiquette and active listening skills HVAC knowledge Ability to analyze customer needs and provide appropriate solutions

Sales experience is preferred but not required

We offer competitive pay, a positive work environment, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

This is not a remote position, candidate will be required to work on-site at our location.

To apply, please submit your resume with your recent experience and language skills.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Expected hours: 40 per week

Benefits: • On-the-job training

Experience level: • 1 years

Shift: • Day shift • Evening shift

Weekly day range: • Monday to Friday • Weekends as needed

Work setting: • In-person • Office • Work Location: In person

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits: • 401(k) • Paid time off

Schedule: • 8 hour shift • Day shift • Monday to Friday • Overtime • Weekends as needed

Work Location: In person

Airbender AC & Heating LLC

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