Residential Service Manager - HVAC
Elevate Your Career at TRIO Heating & Air
Join the HVAC Revolution with TRIO Heating & Air in the vibrant Bay Area!
If you're an HVAC pro ready to take the lead, we want you on our team. We're not just about heating and cooling; we're about setting new standards in customer service, and that starts with assembling the best crew around.
Position: Service Department Manager
Location: San Jose, CA 95112
Compensation: $110,000-$180,000
Responsibilities that Define Success:
• Lead and inspire a team of skilled service technicians for top-notch service delivery.
• Oversee day-to-day service operations, optimizing efficiency and customer satisfaction.
• Collaborate with service coordinators, warehouse/inventory manager, and sales manager to hit company goals.
• Set high standards for service appointments, safety, and industry compliance.
• Conduct enriching training sessions to elevate technical skills and ensure service excellence.
• Provide constructive feedback to enhance technician performance.
• Manage job expenses to meet budgetary requirements effectively.
Minimum Qualifications:
• Proven track record in HVAC service, with at least 3 years in a supervisory role.
• Strong leadership and communication skills.
• Detail-oriented and organized, with a knack for efficiency.
• Ability to thrive in a fast-paced environment and tackle diverse projects.
• Motivated, flexible, and sporting a positive attitude.
• Familiarity with operational processes, data analysis, and improvement initiatives.
• Valid DL and EPA Certification required.
What's in it for You:
• Competitive salary, tailored to your experience.
• Performance bonuses recognizing your stellar contributions.
• Comprehensive benefits package, including medical, dental, and vision plans.
• Company vehicle with gas card.
• Office essentials: desk, laptop, and iPad.
• Paid holiday and vacation time off.
Benefits Package:
• Health insurance coverage.
• Vacation and Holiday PTO for those well-deserved breaks.
• Professional development assistance for continual growth.
• Medical, Vision, dental, and life insurance coverage.
Supplemental Pay Types:
• Signing bonus to welcome you aboard.
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