Nashoba Air & BoilerWorks - HVAC Installer
Nashoba Air & BoilerWorks is Nashoba Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a HVAC Installer with a track record of providing exceptional customer service to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us!
Why Nashoba Air & BoilerWorks?
We feel a deep personal responsibility to our employees. We seek to create and maintain an environment where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and career opportunities.
If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Nashoba Air & BoilerWorks is where you want to be. When we hire, it’s not only experience that we look for. If you’ve got the right attitude, ambition, and desire to excel in the trades, we’ll ensure that you get the proper training to succeed. We demonstrate this commitment every day; it’s our investment in employee growth that makes Nashoba Air & BoilerWorks a premier place to work.
Come grow with us!
In exchange for your skillset and commitment, we offer:
• Company vehicle, gas card, cell phone, and tablet
• 401(k) with Company Match
• High-quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Tuition reimbursement
• Special deals/Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews
As a Residential HVAC Installer at Nashoba Air & BoilerWorks, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.
Responsibilities:
• Installing HVAC related equipment according to manufacturer’s specifications.
• Designing, fabricating and installing various ducts and duct fittings as required.
• Receiving, verifying, and loading all equipment and materials needed for each job.
• Demonstrating and establishing effective working relationships with co-workers, superiors.
• Properly completing all paperwork required for each job.
• Maintaining cleanliness of assigned company vehicle.
• Maintaining high levels of customer service and satisfaction.
Residential HVAC Installer Success Metrics:
• Customer Satisfaction: Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
• Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
• First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
• Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
• Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
• Mentorship and Guidance: Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
• Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Nashoba Air & BoilerWorks during installations, earning high marks for professionalism from customers.
• Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
• Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
• Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
• Installer and Apprentice Development: Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
• Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
• Additional duties as assigned.
$20 - $45 an hour
Join our team and become an integral part of Nashoba Air & BoilerWorks's commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
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