FICO - Facility Improvement Corporation
HVAC/Building Controls Service Team Leader
Helena, MT 59601
Who is FICO?
The FICO team provides the most comprehensive range of solutions to meet the needs of today's commercial and industrial buildings. With more than 26 years in the business here in Montana, we help customers create more intelligent environments through DDC control systems, HVAC and mechanical service, repair, replacement, and security and automation applications. We are committed to developing solutions that help customers work faster, smarter and more efficiently, as proven by our commitment to quality design and customer service.
Our Core Values:
• Remember, some things aren't for sale (Honesty, integrity, and your soul top the list.)
• Do what has to be done
• Know where to draw the line
• Ride for the Brand
• Respect People
Job Role: HVAC/Building Controls Service Team Leader
FICO is hiring an HVAC/Building Controls Service Team Leader for Central Montana. We're looking for candidates who are eager, confident, and self-motivated that want to combine leadership and technical skills with world-class customer service. As team leader you will oversee a team of employees and motivate them to do their job efficiently. You will delegate daily and weekly objectives, provide troubleshooting and problem-solving support to team members, communicate with the Director of Service to reach business goals effectively, and help train and motivate new hires.
Some of the day-to-day activities and responsibilities include:
• Internal and external customer communication
• Problem solving, organizing, and work delegation
• Interpret blueprints, schematics, manuals, and other specifications to determine service, repair, and preventative maintenance procedures
• Explain and provide detailed system capabilities and operational instructions to customers
• Ensure on-time arrival to daily customer appointments for the team
• Place a high value on quality of workmanship, attention to detail, and safe work practices for self and team
• Occasional availability for after-hours, weekend, and holiday service response
• Travel as necessary that may require overnight stays (not typical)
Qualifications
• Current valid driver's license and clean driving record
• Submit to a criminal history check and obtain clearance from the state based on the state requirements
• Place a high value on quality of workmanship, attention to detail, and safe work practices for self and others
• Experience leading others or a desire to
• High sense of personal accountability
• Proficient computer skills, including MS Office, email, and remote communication
• Self-motivated
• Knowledge of HVAC Equipment, BMS Systems, with a minimum of 5 years’ experience
• Strong ability to diagnose equipment and determine if repair and maintenance work is needed; ability to keep records of work done, etc.
• Troubleshooting skill with Schneider Electric BMS systems or equivalent systems
Physical Requirements
• Ability to lift 50 lbs.
• Sitting, bending, and kneeling
• Work in confined spaces
• Ability to climb ladders and perform job duties at required heights
Benefits
• Base wages of $45 to $50 per hour
• Paid Holidays and PTO
• We provide a company vehicle, tools, and appropriate training
• Employer-Paid medical, dental, and vision insurance (FICO Pays 100% of premiums!)
• 401k with employer match
• Company Phone
• Relocation assistance negotiated if necessary
Equal Opportunity Employer, including disabled and veterans.
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